Free Pickup – South Australia
We offer Local Pickup for our customers based in South Australia. Simply select ‘Free Adelaide Pickup’ as your Shipping option during Checkout. We are located in Clovelly Park SA 5042 approx. 9km / 15 minutes from Adelaide CBD. Once we see your order come through, we will contact you via text message to arrange a suitable day/time for your order pickup. Please Note: Minimum order value $49.
$15 Flate-Rate Shipping – Sendle
We use Sendle, a reliable door-to-door courier delivery service that can deliver to any Residential or Business address in Australia (excluding PO Boxes, Locked or Private Mailbags, Parcel Lockers and Remote Islands). Sendle uses a network of ‘Carrier Services’ to deliver parcels Australia-wide including Fastway Couriers and Couriers Please. Please Note: Minimum order value $49.
Can I track my delivery?
Yes, all parcels shipped via Sendle include ‘Parcel Tracking’ free of charge. You can track your parcel here https://try.sendle.com/tracking.
What happens if I’m not home when my parcel is delivered?
For our customer’s peace of mind, we select ‘Signature on Delivery’ for all parcels shipped through Sendle. This ensures your parcel won’t be left unattended when you’re not present for delivery. Please Note: Parcels under 1kg shipped via Sendle are automatically marked as “Authority to Leave” and do not include Signature on Delivery.
How long until my order is shipped?
Orders received via our online store are processed within 48 Business Hours (Monday to Friday) and once dispatched are typically delivered within 3-7 business days to most locations Australia wide.
What does ‘Parcel transferred to a third party to complete delivery’ mean?
Each parcel we ship via Sendle is picked up by one of their ‘Carriers’ (a network of courier delivery companies). Typically, 90% of parcels picked up from our business are by Couriers Please and the remainder by Aramex Couriers. Sendle automatically decides (on our behalf) which courier will be used per parcel (based on the destination address and cost of delivery). Once a parcel has been picked up, it will be transported to the courier’s local Adelaide depot, ready for interstate (or same state) transit. When a parcel is transported interstate, it’s next destination is the courier’s major depot within your state, for ‘Parcel Processing’.
If your shipping address is not based within a Metropolitan zone (eg: Inner Melbourne) and is either an Outer Metro, Rural or Remote location, then often your parcel will be transferred to a smaller third-party courier (local to your area) to complete the last leg of delivery. Sendle will automatically update this information on their Tracking History page. Whilst your parcel may take longer than normal to arrive to you, the most important thing is that it’s still on its way to you 😊
What are the typical delivery timeframes?
Adelaide 1-2 business days
Melbourne 2-4 business days
Sydney 2-4 business days
Canberra 3-5 business days
Hobart 3-5 business days
Brisbane 4-8 business days
Darwin 5-7 business days
Perth 7-9 business days
We ship to all States, Cities and most Towns within Australia including:
Australian Capital Territory (ACT) Canberra
New South Wales (NSW) Ballina, Ballard, Batemans Bay, Bathurst, Bega, Bourke, Bowral, Broken Hill, Byron Bay, Camden, Campbelltown, Cobar, Coffs Harbour, Cooma, Coonabarabran, Coonamble, Cootamundra, Corowa, Cowra, Deniliquin, Dubbo, Forbes, Forster, Glen Innes, Gosford, Goulburn, Grafton, Griffith, Gundagai, Gunnedah, Hay, Inverell, Junee, Katoomba, Kempsey, Kiama, Kurri Kurri, Lake Cargelligo, Lismore, Lithgow, Maitland, Moree, Moruya, Murwillumbah, Muswellbrook, Nambucca Heads, Narrabri, Narrandera, Newcastle, Orange, Parkes, Parramatta, Penrith, Port Macquarie, Queanbeyan, Raymond Terrace, Richmond, Scone, Singleton, Sydney, Tamworth, Taree, Temora, Tenterfield, Tumut, Ulladulla, Wagga Wagga, Wauchope, Wellington, West Wyalong, Windsor, Wollongong, Wyong, Yass, Young
Northern Territory (NT) Alice Springs, Anthony Lagoon, Darwin, Katherine, Tennant Creek
Queensland (QLD) Ayr, Beaudesert, Blackwater, Bowen, Brisbane, Buderim, Bundaberg, Caboolture, Cairns, Charleville, Charters Towers, Cooktown, Dalby, Deception Bay, Emerald, Gatton, Gladstone, Gold Coast, Goondiwindi, Gympie, Hervey Bay, Ingham, Innisfail, Kingaroy, Mackay, Mareeba, Maroochydore, Maryborough, Moonie, Moranbah, Mount Isa, Mount Morgan, Moura, Redcliffe, Rockhampton, Roma, Stanthorpe, Toowoomba, Townsville, Warwick, Weipa, Winton, Yeppoon
South Australia (SA) Adelaide, Ceduna, Clare, Coober Pedy, Gawler, Goolwa, Leigh Creek, Loxton, Millicent, Mount Gambier, Murray Bridge, Naracoorte, Oodnadatta, Port Augusta, Port Lincoln, Port Pirie, Renmark, Victor Harbor, Whyalla
Tasmania (TAS) Beaconsfield, Bell Bay, Burnie, Devonport, Hobart, Kingston, Launceston, New Norfolk, Queenstown, Richmond, Rosebery, Smithton, Stanley, Ulverstone, Wynyard
Victoria (VIC) Ararat, Bacchus Marsh, Bairnsdale, Ballarat, Beechworth, Benalla, Bendigo, Castlemaine, Colac, Echuca, Geelong, Hamilton, Healesville, Horsham, Kerang, Kyabram, Kyneton, Lakes Entrance, Maryborough, Melbourne, Mildura, Moe, Morwell, Port Fairy, Portland, Sale, Sea Lake, Seymour, Shepparton, Sunbury, Swan Hill, Traralgon, Yarrawonga, Wangaratta, Warragul, Werribee, Wonthaggi
Western Australia (WA) Broome, Bunbury, Busselton, Coolgardie, Dampier, Derby, Fremantle, Geraldton, Kalgoorlie, Kambalda, Katanning, Kwinana, Mandurah, Meekatharra, Mount Barker, Narrogin, Newman, Northam, Perth, Port Hedland, Tom Price, Wyndham