FREE SHIPPING Australia Wide for All Orders over $150 -- FREE LOCAL PICKUP for Adelaide Customers



FAQ's

To assist our customers, we would like to answer our *most common* questions upfront:

 

Where is your business located?

We are based approx. 9km / 15 minutes from the CBD

 

Where can I buy your products?

Via our online store at www.jdmpcsales.com.au

 

Do you have a Retail Store where I can view your products?

No, as we are a digital business (online only)

 

Are your products new or used?

Most of our products are ‘pre-owned’ as that is our speciality

 

Do you offer shipping?

Yes, we offer *$12 FLAT-RATE SHIPPING* Australia wide

 

Do you offer discounted shipping?

Yes, we offer *FREE SHIPPING* for all orders over $150

 

Can I pick up an order in person, instead of having it shipped out?

Yes, we offer *FREE LOCAL PICKUP* for customers based in Adelaide

 

I’ve placed my order online and selected ‘Local Pickup’… what happens now?

We'll text you :) Local Pickup is via appointment only and typically available 12pm – 6pm Mon to Sat

 

Do you have more information regarding Local Pickup and Shipping?

Yes, please visit https://jdmpcsales.com.au/pages/payment-and-shipping

 

Which payment methods do you accept?

We accept Mastercard, VISA, PayPal, Apple Pay and Google Pay

 

Can I pay for products with CASH?

No, we only accept digital payments via our online store

 

Do you offer Payment Options such as AfterPay, ZipPay or Laybuy?

Unfortunately, we cannot offer this service as we specialise in ‘used’ products

 

Will I receive an Invoice with my order?

Yes, you will automatically receive an Invoice via email upon placing your order

 

Do you buy used PC's or Computer Parts?

We sure do, please visit https://jdmpcsales.com.au/pages/sell-us-your-pc-parts

 

Do you offer Warranty on your 'used' items for sale?

Yes, 30 Days Warranty https://jdmpcsales.com.au/pages/warranty-and-returns